Network administration was introduced to me when I was on my third year in college. I was taking up BS IT so luckily for me, it was part of our curriculum. In the class I was taking, we were taught about the basic information people need to learn about networking such as cabling, IP addressing, basic routing and switching configuration, and other basic theories and it got me interested with the subject. Before I took up that class, I really had no idea what field in IT I must practice although I was a bit interested in Database Management. When the class ended and I did pretty good, I decided to take an elective for Network Administration instead for Multimedia. I thought this might be the field of study I’d be truly interested about.
And so I did. It was all thanks to our professor, who was at that time a licensed CCNP and whose goal was to work at NASA, that I got more interested in the subject. He would tell us about how it feels to be a network administrator and how in demand the job was for us. So on the 8th of June 2010, after rigid training, I took the CCNA exam and passed. I, together with friends, were truly grateful for our professor for supporting us all the way till the exam. We were the first batch in our school to have acquired a CCNA license so we were really proud.
I didn’t graduate on time so I was not able to practice my networking skills but two months after my delayed graduation, I flew to Metro Manila to try my luck. After a week or so, I was hired as a junior network engineer in a cable internet company, Destiny. I was assigned in the Network Operations Center (NOC) Department. My job included monitoring traffic of the network, assisting our technical support team for subscribers’ complaints that are beyond their knowledge and skills, and configuring switches, routers and servers when needed. Sounds nice, huh. But to be honest, all I did was sleep, watch movies, anime’s, TV series so I didn’t really a lot. I did learn few things but it wasn’t that much.
After four months, Destiny was bought by Sky Cable Corporation, one of its competitors. Luckily for me, I was rehired by the said company. I was assigned in the Broadband Core Support team of the NOC department. We take calls from other departments especially from the customer service representatives about subscribers’ issues and complaints. We monitor network traffic using open-source monitoring tools. We were also given access to CMTS’ telnet, routers and switches. As for me, I manage Destiny’s network database because I was the only person in our team who has a knowledge about database management.
At first, I was not comfortable with my job and I still am. I hate my job. I hate taking calls from those rude CSR agents, I hate our immediate supervisor and some of my teammates. I have learned a lot from the team though. I had no idea what CMTS meant or how cable modems were managed and monitored but now I do. I definitely learned a lot from Sky Cable. However, I couldn’t take the stress the people I work with give me anymore. I am currently looking for another job right now. I have been stressed for over six months already and I don’t think I could take another month of working with them anymore. I just hope I get a better job.
This is all for now.